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WEEK 1 DISCUSSION 1
Productivity is a key factor in the cost of goods and services. Increases in productivity can become a competitive advantage. Select two retailers (e.g., Verizon and AT&T) or a certain product (e.g., cell phones) and state different ways they compete. Discuss ways a company can gain a competitive advantage by having higher productivity than its competitors have. Add how monopolies compare and give real-life examples.
WEEK 1 DISCUSSION 2
Although there are some basic similarities between product design and service design, there are also many differences between the two. Identify some key issues that influence design. Identify and describe some key factors that cause organizations to redesign their products or services.
Guided Response: Respond to at least two of your fellow students’ posts in a substantive manner and provide recommendations to extend their thinking. Support your position by using information from the week’s readings, examples from current events, and/or other scholarly or credible resources. Refer to the Scholarly, Peer-Reviewed, and Other Credible Sources (Links to an external site.)Links to an external site. document for guidance. Properly cite any references.
COURSE TEXT: Stevenson, W. J. (2018). Operations Management (13th ed.). New York: McGraw-Hill Education.

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